Your privacy and safety of your data is important to us. This Privacy Policy document describes types of information that is or may be collected, used or shared by MINDSYNC.APP when you visit, use or make a purchases.If you have any additional questions or require more information about our Privacy Policy or about how we handle user data and personal information, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please feel free to contact us, to withdraw your Cookie Consent,
Your privacy and the security of your data are paramount at MindSync (operated by MindSync, Gdańsk, Pomorskie, "We", "Us", "Our"). This Privacy Policy details how we collect, use, store, and protect your information when you use our mobile app ("App"), website ("Website"), and related services (collectively "Services").
Personal Information: We collect personal data you voluntarily provide, such as your name, email address, and contact information during registration, subscriptions, support interactions, or other communications.
User-Generated Content: MindSync collects journal entries, notes, and voice inputs you voluntarily share, which may include sensitive mental health information. This content is processed automatically by AI to provide insights such as emotional pattern detection, sentiment analysis, and behavioral summaries. We will implement explicit consent collection during onboarding for processing this sensitive data in the future.
Log Data and Cookies: We automatically collect data such as IP addresses, browser type, device type, operating system, timestamps, referring URLs, and interactions on our platforms for analytics and improvement purposes. We use cookies managed by a cookie consent management platform, allowing users to review and customize cookie settings at any time.
We process your personal and sensitive data to:
- Provide and improve our services and AI-driven insights.
- Handle subscriptions, user account management, and support.
- Send promotional and marketing communications (with explicit double opt-in consent).
- Legal bases include explicit consent, contract fulfillment, and our legitimate interests (service enhancement and security).
We may share your data with trusted third-party providers for service functionality:
- AI Analysis: OpenAI (Privacy Policy: https://openai.com/policies/privacy-policy)
- Cloud Storage: Microsoft Azure (EU and US data centers)
- Payment & Subscription Handling: Google Play and Apple App Store (We do not store payment card data)
- Marketing & Communication: GetResponse (https://www.getresponse.com/legal/privacy)
- Analytics: Google Analytics (https://policies.google.com/privacy)
- International data transfers follow GDPR standards and safeguards, including Standard Contractual Clauses.
We implement robust security measures, including encryption (AES-256) of data at rest, secure data backups, controlled access, and regular reviews of security practices to protect against unauthorized access, alteration, disclosure, or destruction.
You have explicit rights concerning your data:
Access: Request access to your stored personal data.
Rectification: Correct inaccurate or incomplete information.
Portability: Download your data directly from the App.Deletion: Request deletion of your personal data by contacting us via email.
Withdrawal of Consent: You may withdraw your consent for processing at any time.Requests can be made through our support email provided below.
Subscriptions are handled exclusively by Google Play and Apple App Store, including auto-renewal features. We do not directly process or store payment information.
We only send promotional emails after obtaining explicit double opt-in consent. You can opt-out at any time by clicking the unsubscribe link in any promotional email.
Personal data is retained for the duration of your active account plus a reasonable period (up to 1 year) following account inactivity or deletion requests to fulfill legal obligations or resolve disputes.
Support communications via email are stored securely and used solely to address your inquiries. We do not use this information for other purposes.
In case of a data breach, we will notify affected users and relevant authorities within 72 hours of becoming aware of the breach in compliance with GDPR regulations.
Our services are exclusively for users aged 18 and above. By using MindSync, you represent that you meet this age requirement.
We currently do not respond differently when your browser sends a "Do Not Track" signal.
In the event of an acquisition, merger, or bankruptcy, personal data may be transferred or acquired by third parties. Any acquiring entity must adhere strictly to the privacy commitments outlined in this policy or provide equivalent privacy protections. Users will be notified of any such change.
MindSync’s AI-driven analysis does not currently involve making significant automated decisions (e.g., decisions impacting employment, financial status, or legal rights). We provide insights purely for informational and supportive purposes.
We may update this Privacy Policy periodically. Users will be informed of significant changes via email or within the App.
For questions, concerns, or to exercise your data rights, please contact us:
MindSync Team
E-mail: support@mindsync.app
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of data sales. MindSync does not sell user data.
By using MindSync services, you consent to this Privacy Policy and agree to its terms.
