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FAQ

Straight answers about MindSync, privacy and safety.

How does MindSync track my progress?

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Pick the areas you're working on and rate them from 1 to 10, in under a minute. MindSync charts your last 14 ratings and describes the trend in plain words. Your weekly summary pulls your notes, check-ins and sessions into one short read.

Why does the AI ask questions instead of giving advice?

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Good therapy digs deeper. MindSync doesn't tell you what to do or agree with everything you say. It helps you explore. The questions surface blind spots and patterns you might miss on your own. Reflection with structure, not therapy with a chatbot.

Do the developers see my conversations?

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No. Your data is encrypted. We don't sell it. We don't share it. It's yours.

Can I share data with my therapist?

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Yes, and you decide what goes. There is no therapist account or portal in MindSync, so nothing reaches your therapist unless you send it. Share your weekly or monthly summary by email or WhatsApp, share a single card as an image, or just bring your phone to the session.

What if my therapist doesn't like this?

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MindSync is your tool. Some therapists like a summary, others prefer to work without one. Nothing reaches them unless you send it. We talked to many therapists while building MindSync, and the app is designed to support your therapy, not to replace it.

Is MindSync a replacement for therapy?

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No. MindSync is a therapy support tool. It captures what matters, surfaces patterns, and prepares you for better conversations. We support therapy. We never replace it.

What if I don't have a therapist yet?

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You can still use MindSync to reflect on your mental health and spot patterns. When you're ready to start therapy, you'll have data that makes that first conversation easier.

How long until I see patterns?

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After about 14 check-ins you'll see a trend for each focus area. After 3 sessions, your After therapy card adds Your progress in therapy.

Can I record my therapy session?

Only with your therapist's permission. Ask at the start, record in MindSync, and get a summary card afterwards. The free plan includes 2 recordings to try it.

How much does MindSync cost?

The free plan is free forever, with monthly limits. Premium is $14.99 a month or $144.99 a year, with no limits. Every account starts with 4 days of Premium, no card.

Is this safe to use in a crisis?

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No. MindSync is not a crisis service and not a substitute for emergency care. If you're in crisis, contact local emergency services. In the US, call or text 988.